Shipping Policy
Free Standard Shipping on all U.S. orders over $75. Orders under $75 ship for a flat rate of $6.99.
Order Cut-Off Time
Orders placed before 12:00 PM ET on a business day are typically processed the same day. Orders placed after the cutoff are processed the next business day.
Handling Time
Most items ship within 1–2 business days of your order. Because some pieces are made to order by independent designers, handling time will be noted on the product page when it differs.
Estimated Delivery by Shipping Method
| Service | Handling | Shipping | Total Delivery | Price |
|---|---|---|---|---|
| Standard Shipping | 1–2 days | 5–7 days | 6–9 business days | FREE over $75 / $6.99 |
| Express Shipping | 1–2 days | 2–3 days | 3–5 business days | 2.99 |
| Overnight Shipping | 1 day | 1 day | 1–2 business days | $24.99 (FedEx Priority) |
Tax Policy
Applicable sales tax is calculated at checkout based on your shipping address before you confirm your order.
Order Tracking
Once your order ships, you'll receive an email with a tracking number. You can also check your order status anytime on our Track Order page.
Alaska & Hawaii
We ship to Alaska and Hawaii via standard carriers. Delivery may take 7–14 business days, and the $75 free-shipping threshold does not apply — a flat rate applies to all AK/HI orders.
Address Accuracy
Please double-check your shipping address before submitting your order. We are not responsible for delays or lost packages caused by an incorrect or incomplete address entered at checkout.
Damaged or Lost Packages
If your package arrives damaged or never arrives, contact us at support@earthwindfire.us with your order code within 7 days of the expected delivery date, and we'll investigate and make it right.
Questions
Earth Wind & Fire Boutique LLC · support@earthwindfire.us · 1514 Pike Pl, Suite 13, Seattle, WA 98101, United States